FAQs

How can I contact LitTrendi ?
You can contact us through the dedicated section CONTACT US . Our customer service team will be happy to assist you with any questions you may have.

Do you ship worldwide?
Yes, we do.

Can I change or cancel my order?
To accommodate our fast processing times, any change or cancellation requests must be made within 12 hours of placing your order. Unfortunately, we cannot accept requests after this time frame.

What payment methods do you accept?
We accept all major payment cards (VISA, Mastercard, AMEX) and PayPal payments.

When will my order be processed?
Orders are processed within 24-48 hours of receiving the order, with shipping the next working day.

How long will it take to receive my order?
Due to high demand, shipping takes 7-15 business days.

What happens if I don't receive my order?
If you have not received your order within 30 days of shipment, you are eligible for a full refund.

Will I be charged customs fees and taxes?
Although our prices are tax-free in Euros [€], you may be subject to duties and taxes upon receipt of your order. Any additional charges imposed by your local customs are your responsibility.

How do I return an item?
Please send us an email at info@littrendi.com for return instructions.

What happens if the item(s) I received are defective/incorrect/damaged?
Please contact us immediately with your order number and relevant photographs and we will promptly resolve the issue.

When will I receive my refund?
Refunds will be credited to your original payment method. For credit or debit card payments, refunds usually appear in your account within 7-10 business days. If you have any concerns, please contact your bank or credit card company for further assistance.